BSNL Launched India’s first Internet Telephony (VoIP) Service BSNL WINGS, Enables Unlimited calls to any Network

(Last Updated On: August 15, 2018)

BSNL began web-based booking for India’s first Internet Telephony (VoIP) Service ‘WINGS’ through BSNL site.BSNL Wings Service allows customers to make and receive voice and video calls through the VoIP app installed on the smartphone connected to any operator’s 3G/4G/Broadband Internet/Free Wi-Fi Hotspot.

As you know VoIP stands for Voice over Internet Protocol and SIP stands for Session Initiation Protocol. These are the open–standard set of protocols for the packet technology utilized in this Value Added Service (VAS).

BSNL Wings

BSNL is the primary Indian telecom provider to introduce VoIP (Voice Over IP) – application based calling facility which will offer numerous fantastic facilities like video calling, call conferencing and so on. The most attractive thing is that you don’t have to utilize a SIM card to get this service. The new service can be benefited on any smartphone, laptop or PC which is having a functioning internet availability.

BSNL Wings Service is another NGN VoIP benefit encouraging Internet Telephony Service through Mobile/Laptop utilizing any Internet connection. Wings Fixed Mobile Telephony is an ‘Application’ based calling facility introduced by BSNL which enables subscribers to start/get VoIP calls inside and outside the BSNL network either from his/her PC/ mobile. Means that calls can be made to any landline, mobile or BSNL Wings number and LFMT (Limited FMT) numbers. It utilizes the packet exchanging innovation and makes communication conceivable over IP systems, for example, the Internet without a SIM card.

As mentioned there is no need to have a SIM or GSM connectivity for availing this service. The customer just needs active internet connection from any operator. Any smartphone having other network’s SIM card can also be configured with Wings facility.

Earlier BSNL has launched LFMT. In LFMT, even though the subscriber can receive and make calls through the APP installed in his smartphone but restricted his/her WI-FI connection of the smartphone to BSNL broadband modem (within WI-FI range) or through BSNL WiFi hotspots. It is restricted to BSNL data service (broadband, ILL, etc.) as the path for the VoIP data packets. Whereas, Wings subscriber can use the internet connection from any operator’s 3G/4G/Broadband internet/Free Wi-Fi Hotspot to receive and originate his fixed line calls through the APP.

There is some advantage of BSNL wings over other app-based SIP. In other SIP-based APPs, the called party should be online on the APP at the time of calling. Calls can be made only to customers using the same APP and not to any landline or mobile number. But in BSNL Wings, the customer can make/receive calls from any other wings as well as non-wings numbers like NGN, Mobile, ISD, NLD, LFMT numbers whether BSNL or non-BSNL.

A 10 digit Wings number (of NGN switch) will be allotted to the customer without a SIM and can be used for voice and video calling.

Highlights of BSNL Wings Service

The Department of Telecom has permitted Internet Telephony in India which allows SIM-less calling utilizing 3G/4G/Broadband internet connectivity or Wi-Fi. With this, the nation propels a stage in accomplishing the vision of ‘Digital India’. In the entrance side of the ‘Wings’ network, the last mile copper network is replaced by the Internet.

10 digit wings number will be issued to the subscriber without a SIM.

It can be used on any gadget of the client’s decision (PC, laptop or mobile) and enables high portability.

Voice and Video calling feature.

All Landline benefits on free SIP VOIP soft telephone applications.

Affordable tariff where there is no settled month to month charge as of now and free calling to any network in India for one year. In addition, it provides National and International Roaming.

There are no separate call charges for incoming calls.

Can be utilized from any network operator’s 3G/4G/Broadband/Free Wi-Fi Hotspot on Windows, Android, IOS operating systems.

Various wings connections can be enrolled on a single gadget utilizing diverse SIP Client/Calling APPs.

Tariff Details

Sl.No Particulars Description
1  Registration charge Rs. 1099/- (One time only)
2  Monthly Charges NIL
3 Installation and Activation Charges NIL (No Instruments/Handset by BSNL)
4 ISD/Deposit for (Outside INDIA Territory Calling) 2000/-
5 Call Charges Free to any network for One year in India
All International calls as per existing tariff(MOU basis)

It requires a Smartphone as it is App based, in order to download the SIP soft client. In the Google Play store, several SIP soft clients are available for free download. Grandstream, Zoiper, and Linphone are some recommended apps.

A step by step guide to Register and Activate BSNL Wings Service

Advantages of Wings

  • Video and voice calling facility
  • One year free calling to any network in India
  • National and International roaming facility
  • Can be used on any free SIP soft clients

A specific CAF (Customer Agreement Form) is available in any of the CSCs (Customer service center) of BSNL. It may be filled up & submitted, with the required documents. Email ID and Phone number are mandatory to apply for Wings.


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