register and activate BSNL Wings

How to Register and Activate BSNL Wings Service?

As we detailed earlier, BSNL began India’s First VoIP Service marked as WINGS which will enable clients to make and get calls without a SIM card.

We have been accepting some of the questions from our readers about how to register and activate the BSNL Wings.

Presently we are trying to describe the VoIP Service of BSNL -BSNL WINGS registration and configuration process.

BSNL Wings encourages the benefits of Internet telephony through the use of mobile / tablet/Laptop Internet connection by any operator.

Any user can register and activate the BSNL Wings service by following this easy step-by-step guide.

1. Register and Activate BSNL WINGS



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It will open a new page @

(This page can be fetched from the BSNL self-care portal also.)

Select State, PIN code, Email ID, Enter Mobile Number (Customer Contact Mobile Number), and click on ‘Verify Mobile Number‘.

Enter OTP and Click on ‘Verify OTP and Submit

activate bsnl wings

If the customer used this mobile number for BSNL WINGS registration earlier without making any payment, you will get complete details of the previous registration.

Then you can resume the registration process from the screen having the previous details.

If you are a new customer without having any previously registered details you can validate your Aadhaar number.

Enter your Aadhar Number (UID) and Click on ‘Send OTP

Enter the OTP received on your Aadhar-linked mobile number and click on ‘Verify and Submit

RelatedDifferent Tariff Plans for BSNL Wings

activate bsnl wings

On successful verification of your Aadhaar number, you will be guided to an on-screen Customer Application Form (CAF).In the CAF you have to fill out all the details other than the eKYC information which are automatically fetched out from the Aadhaar database.

Select Wings Mobile Number

activate bsnl wings

Search and Select your Wings Number from the available list and click on ‘Select Number’

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Select/Fill up every single significant field set apart with * and click ‘Next’

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Check your details and click on ‘Confirm and Pay‘.

activate bsnl wings

Select the method of payment and make the payment

On successful registration and payment, the applicant will receive an email and SMS stating the details of the BSNL Wings activation process along with a one-time activation16 16-digit PIN.

After getting an SMS with 16 digit PIN for WINGS Service Activation, visit the NGN Customer Portal @

Go to Register a new Account section and click on ‘Create account in NGN portal’

Enter your email address, select a username and a password, and click on ‘Sign Up

Related: BSNL Wifi plans and How are we able to get it?

You will get a verification email including your username and password for the NGN Customer Portal.

Log in with your username and secret key in the NGN Customer Portal

Tap on the ‘Activation’ link under the WINGS/LFMT tab

Enter the one-time activation 16-digit PIN you received earlier and click on ‘Next

On successful activation, you will receive an OTP on your mobile and your registered Wings number will be displayed on the screen.

On verifying the OTP successfully the activation process is completed and you can make or receive calls using the Grand Stream Wave application.

Keep the secret password you created earlier for the WINGS Service login. The username will be your WINGS Number prefixed with +91.

2. Download the GS Wave application

To use the BSNL Wings service, we must configure the settings in a VoIP application. The Grand Stream Wave App is being used here. For BSNL Wings configuration in the VoIP application, follow the steps below.

Tap on ‘Download and Configure Grand Stream Wave App’

Download the GS Wave VoIP App for Android and IOS from the given links. This is the recommended app by BSNL. But you may use the Zoiper VoIP app also.

Download the VoIP App on your mobile/ tablet as you want. Here we are explaining the configuration settings for the GS Wave VoIP app.

3. Setting up GS Wave App for BSNL WINGS SERVICE

GS Wave app can be used as a BSNL Wings App for mobile.

Open the GS Wave App and Click on ‘Settings’

Tap on ‘SIP Account’

Give Account Name: BSNL

Related: BSNL launched new Landline Plans with unlimited calls

SIP Server: (Here ‘kl’ denotes Kerala circle. For Customers in other telecom circles, observe the VoIP server points of interest shown in the NGN Customer Portal)

SIP User ID: +91 followed by WINGS Mobile number (Example: +919188990000)

SIP Authentication ID: +91 taken after by WINGS Mobile number (Example: +919188990000)

PASSWORD: Enter the password given in the NGN Customer Portal after entering 16 digit PIN

In, Network Settings → Set Outbound Proxy: or

After entering all details, tap on the tick check and finish the SIP Account Addition process.

You can see another SIP account ‘BSNL’ in Green shading.

Related: Know about Attractive BSNL Broadband plans and FTTH plans

Presently your BSNL WINGS Number is configured and you can make and get calls through the GS Wave App.

We hope that this article helped you to register and activate BSNL Wings systematically.

4. Advantages of BSNL Wings Service

  • No SIM is Required.
  • Video and voice calling with Audio conferencing.
  • One year of free calling to any system in India.
  • Calling Facility in any Wi-Fi Zone.
  • National and International roaming facility.
  • Can be used on any free webphone application/free SIP soft applications and any network’s internet connection.
  • The only internet telephone utility supplier will give better voice quality where conventional mobile signals are poor, for example, elevated structures or fringe regions or profound inside.
  • The vast phonebook, recording, logging, and different highlights of a Smartphone ought to be used for making or accepting landline calls as well.

Related: BSNL USSD Codes and SMS Formats

Frequently Asked Questions

Are BSNL Wings free?

Although registration is free, there is an annual fee as a BSNL Wings usage fee. This is available in various forms, depending on the type of user. The advance annual rent for a normal user is ₹1099, followed by ₹98 every three months.

How can I get a BSNL Wings PIN?

After you register and pay, you will receive a 16-digit registration PIN in your registered email. Make sure to include your mobile phone number (from any operator), as you will receive registration and other SMS messages on it.

Does BSNL Wings support SMS?

BSNL Wings is a VoIP service that does not support SMS.

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  1. I have not received 16 digit pin specified in your step “Enter 16 digit PIN got on your mobile number and Click on ‘Next’”. I tried to reach BSNL customer care but no positive outcome yet. Can you please advise, if anything can be done to get 16 digit code SMS on my registered mobile?

    1. It is happening sometimes due to network error or busy BSNL’s server.Try some other time and definitely it will work.

  2. I’ve tried to register multiple times during last 2 years, it always fails to initiate payment or upload the wings sheet. Really frustrating, tried different browsers and different internet connections.

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