register and activate BSNL Wings

How to register and activate BSNL Wings Service

As we detailed earlier, BSNL began India’s First VoIP Service marked as WINGS which will enable clients to make and get calls without a SIM card. We have been accepting some of the questions from our readers about how to register and activate the BSNL Wings.

Presently we are trying to describe BSNL’s VoIP Service – WINGS – online initiation process. BSNL Wings encourages the benefits of Internet telephony through the use of mobile / tablet/Laptop Internet connection by any operator.

Any user can register and activate the BSNL Wings service by following this easy step – by – step guide.

1.Register and Activate BSNL WINGS



activate bsnl wings

It will open new page @

(This page can be fetched from the BSNL self-care portal also.)

Select State, PIN code, Email ID, Enter Mobile Number (Customer Contact Mobile Number) and click on ‘Verify Mobile Number’

Enter OTP and Click on ‘Verify OTP and Submit’

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If the customer is used this mobile number for WINGS registration earlier without doing any payment, you will get complete details of the previous registration.

Then you can resume the registration process from the screen having previous details.

If you are a new customer without having any previously registered details you can validate your Aadhaar number.

Enter Aadhar Number (UID) and Click on ‘Send OTP

Read : How To Apply For Aadhaar Card Online

Enter OTP got on your Aadhar linked mobile number and click on ‘Verify and Submit

activate bsnl wings

On successful verification of your Aadhaar number you will be guided to an on-screen Customer Application Form (CAF).In the CAF you have to fill out all the details other than the eKYC information which are automatically fetched out from the Aadhaar database.

Select Wings Mobile Number

activate bsnl wings

Search and Select your Wings Number from the available list and Click on ‘Select Number’

activate bsnl wings

Select/Fill up every single significant field set apart with * and click ‘Next’

activate bsnl wings

Check your details and click on ‘Confirm and Pay’

activate bsnl wings

Select the method of payment and make payment

On successful registration and payment, the applicant will receive an email and SMS stating the details of the BSNL Wings activation process along with a one time activation16 digit PIN.

After getting SMS with 16 digit PIN for WINGS Service Activation, visit NGN Customer Portal @

Go to Register a new Account section and click on ‘Create account in NGN portal’

Enter your email address, select a username and a password and click on ‘Sign Up’

Read : BSNL Wifi plans and How are we able to get it?

You will get a verification email including your username and password for NGN Customer Portal.

Log in with your username and secret key in NGN Customer Portal

Tap on ‘Activation’ link under the WINGS/LFMT tab

Enter one time activation 16 digit PIN you have received earlier and click on ‘Next’

On successful activation, you will receive an OTP on your mobile and your registered Wings number will be displayed over screen.

On verifying the OTP successfully the activation process is completed and you can make or receive calls using Grand stream Wave application.

Keep the secret password you created earlier for the WINGS Service login. The username will be your WINGS Number prefixed with +91.

2.Download GS Wave application

Tap on ‘Download and Configure Grand Stream Wave App’

Download GS Wave VoIP App for Android and IOS from the given links. This is the recommended app by BSNL. But you may use the Zoiper VoIP app also.

Download the VoIP App on your mobile/ tablet as you want. Here we are explaining the configuration settings for the GS Wave VoIP app.

3. Setting up GS Wave App for BSNL WINGS SERVICE

GS Wave app can be used as a BSNL Wings App for mobile.

Open GS Wave App and Click on ‘Settings’

Tap on ‘SIP Account’

Give Account Name: BSNL

Read : BSNL launched new Landline Plans with unlimited calls

SIP Server : (Here ‘kl’ denotes Kerala circle.For Customers in other telecom circles, simply observe the VoIP server points of interest showed in NGN Customer Portal)

SIP User ID: +91 followed by WINGS Mobile number (Example: +919188990000)

SIP Authentication ID: +91 taken after by WINGS Mobile number (Example: +919188990000)

PASSWORD: Enter the password given in NGN Customer Portal after entering 16 digit PIN

In Network Settings → Set Outbound Proxy : or

After entering all details, tap on the tick check and finish the SIP Account Addition process.

You can see another SIP account ‘BSNL’ in Green shading.

Read : Know about Attractive BSNL Broadband plans and FTTH plans

Presently your BSNL WINGS Number is configured and you can make and get calls through GS Wave App.

We hope that this article helped you to register and activate BSNL Wings in a systematic way.

ReadDifferent Tariff Plans for BSNL Wings

4.Advantages of BSNL Wings Service

  • No SIM Required.
  • Video and voice calling with Audio conferencing.
  • One year free calling to any system in India.
  • Calling Facility in any Wi-Fi Zone.
  • National and International roaming facility.
  • Can use on any free webphone application/free SIP soft applications and on any network’s internet connection.
  • The only internet telephone utility supplier will give better voice quality where conventional mobile signals are poor, for example, elevated structures or fringe regions or profound inside.
  • The vast phonebook, recording, logging and different highlights of a Smartphone ought to use for making or accepting landline calls as well.

Read : BSNL USSD Codes and SMS Formats

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  1. I have not received 16 digit pin specified in your step “Enter 16 digit PIN got on your mobile number and Click on ‘Next’”. I tried to reach BSNL customer care but no positive outcome yet. Can you please advise, if anything can be done to get 16 digit code SMS on my registered mobile?

    1. It is happening sometimes due to network error or busy BSNL’s server.Try some other time and definitely it will work.

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