How to Activate BSNL Caller Tune (PRBT) on Mobile & Landline: 2026 Guide

Quick Answer: Dial 56700 from your BSNL number and follow the IVR prompts, or send BT ACT to 56700 by SMS to activate BSNL Tunes (PRBT). You can then pick a song by SMS, the My BSNL Tunes app, or the web portal. The service costs around ₹30/month rental plus ₹9–₹12 per song, and it works on both BSNL mobile and landline connections.

If you’re tired of your callers hearing the same old ring, ring, ring, BSNL’s Personalised Ring Back Tone (PRBT) service ( branded BSNL Tunes) lets you replace it with a Bollywood hit, a devotional track, a regional song, or even your own recorded name greeting.

It’s one of the cheapest caller tune services among Indian telecom operators, and unlike some private telcos, BSNL still offers it on landlines too.

This guide covers every activation method that currently works, how to switch or deactivate your tune, what it actually costs (including the subscription packs most articles skip), and answers to the questions BSNL users ask most often.

What Is BSNL Tunes (PRBT)?

BSNL Tunes is Bharat Sanchar Nigam Limited’s Personalised Ring Back Tone (PRBT) service. Instead of your caller hearing the standard ringing tone, they hear a song or a recorded name greeting you’ve chosen.

It’s available to BSNL prepaid and postpaid mobile users across all circles, and, unusually for 2026, it’s still offered on BSNL landline connections in several telephone exchange areas.

The song library spans Bollywood, Hollywood, instrumental, devotional, and regional tracks in languages like Hindi, Tamil, Telugu, Kannada, Malayalam, and Gujarati. You can set one tune for everyone who calls you, or assign different tunes to specific contacts or contact groups.

If you’re setting up your BSNL connection for the first time, it’s worth pairing your caller tune with a good BSNL landline plan that fits your calling pattern, since PRBT billing is added on top of your regular plan charges.

Before You Start: What You Need

• An active BSNL prepaid or postpaid connection (mobile or eligible landline)
• Sufficient main balance if you’re on prepaid (activation and SMS charges are deducted from this)
• Your phone’s default SMS app for the SMS method, or a browser for the web portal
• Patience for the first 24 hours. New registrations on some channels take up to a day to reflect

How to Activate BSNL Caller Tune – All Methods

BSNL gives you six practical ways to activate PRBT. Pick whichever fits how you like to do things. There’s no difference in the final result.

1. IVRS (Dial and Listen)

This is the most reliable method and works even if your SMS pack has run out, since it uses call minutes instead.

1. Dial 56700 from your BSNL number.
2. Choose your preferred language when prompted.
3. Follow the voice menu to browse categories or search for a song by name.
4. Confirm your selection to set it as your Caller Tune.

You can also use the “record your own” option inside the IVR menu to set a personally recorded clip as your ring-back tone. It is very handy if the song you want isn’t in BSNL’s catalogue.

Note: IVRS call charges apply at roughly ₹2–4 per minute, so keep this in mind if you’re on a low-balance prepaid connection.

2. SMS Method

1. First-time users: send BT ACT to 56700 to activate the base BSNL Tunes service.
2. To pick a specific song, send BT (space) SONG CODE to 56700.
3. To find a song’s code, text the song name to 56799, and BSNL will reply with the matching code.

3. USSD Method

Dial *567# from your handset and follow the on-screen menu to browse and select a caller tune without using SMS or call balance in the same way.

This method is quick if your phone supports USSD menus properly. It’s also worth knowing the full list of BSNL USSD and SMS codes for other services like balance checks and plan changes.

4. Copy a Friend’s Caller Tune

Heard a tune you liked while calling another BSNL user? You can copy it instantly:

1. Call the BSNL number whose caller tune you want.
2. While it’s ringing, press 9 on your keypad.
3. Follow the prompt to set that same song as your own caller tune.

5. My BSNL Tunes App

1. Download My BSNL Tunes from the Google Play Store.
2. Open the app and select Value Added Services.
3. Choose your telecom circle and enter your registered mobile number.
4. Go to the Caller Tune section and tap Subscribe.
5. Search for a song and tap Set For → choose All Callers or a specific contact.

Note: This is a separate app from the main BSNL Selfcare app (used for recharges, bill payments, and plan changes). If you only need caller tunes, My BSNL Tunes is the lighter, purpose-built option.

6. BSNL Tunes Web Portal

1. Visit the official BSNL Selfcare portal
2. Register or log in with your mobile number and OTP.
3. Search for a song using the search bar.
4. Click Set Tune, confirm your number, and verify via OTP.

The portal also lets you manage friend groups. Sets of contacts who all hear the same custom tune, separate from your default one.

How to Set a Name Tune

A Name Tune plays a short recording of your own name (or a greeting) instead of a song. Availability depends on your zone:

How to Activate Caller Tune on a BSNL Landline

BSNL Tunes isn’t limited to mobile numbers. Customers on 5ESS and EWSD exchanges in several circles (including parts of Chennai, Kerala, and other regions) can activate PRBT on their fixed line too.

1. Dial 56700 from your landline handset (or check availability by calling 1500, BSNL’s toll-free helpline, if you’re unsure whether your exchange supports it).
2. Follow the IVR instructions exactly as you would on mobile.
3. Select and confirm your preferred song.

If your exchange doesn’t support PRBT yet, the toll-free number will typically inform you during the call rather than leaving you guessing.

How to Change Your BSNL Caller Tune

Already have a caller tune set and want to switch songs? You don’t need to deactivate first. Just pick a new song through any of the same channels:

• SMS: Send BT (space) NEW SONG CODE to 56700.
• App: Search for the new song in My BSNL Tunes and tap Set For again.
• Web portal: Search, select, and confirm the new song. It replaces the old one automatically.
• IVRS: Dial 56700 and choose a new song through the voice menu.

Each new song selection is billed as a fresh song charge, so frequent switching adds up, something worth knowing before you change your tune every week.

How to Deactivate BSNL Caller Tune

If you’d rather go back to a regular ringtone for callers, BSNL gives you four ways to switch off PRBT.

Method 1 – Dial 56702: Call the toll-free number and follow the IVR prompts to deactivate.

Method 2 – SMS to 56700: Send BT DACT or BT DCT to 56700.

Method 3 – Dial or SMS 155223: This shortcode deactivates any BSNL Value Added Service, not just caller tunes. Dial 155223, or send STOP by SMS to the same number.

Method 4 – Web Portal: Log in to the BSNL self-care portal and use the Unsubscribe option under your profile.

Deactivating via SMS is free of cost, so it’s the cheapest route if you’re just cancelling.

BSNL Caller Tune Charges (2026)

BSNL positions PRBT as the most affordable caller tune service among Indian telcos. Here’s the current breakup:

Bada Pack (Bulk Subscription) Options

If you’d rather not pay every month, BSNL’s Bada Pack lets you prepay for a longer period at a discount:

Important: Once you activate via SMS, the web portal, or the app, there’s no refund on that billing cycle. If you want to stop the service, unsubscribe before your renewal date to avoid being charged again.

Since PRBT charges are usually deducted from your prepaid main balance, keeping a small buffer during recharge helps avoid your caller tune lapsing mid-month. Recharging through Amazon Pay alongside your other bill payments is a simple way to keep track of it all in one place.

Is BSNL Caller Tune Free? Eligibility Explained

BSNL occasionally bundles free PRBT into Combo Special Tariff Vouchers (STVs), recharge packs that include caller tune benefits alongside talktime or data. If you’re on one of these combo STVs, your caller tune subscription (and sometimes the first song) is included at no extra cost.

Standard prepaid or postpaid users who haven’t recharged with a qualifying Combo STV don’t get this waiver. They’re billed at the standard rates above.

To check if your current plan qualifies, dial your balance-check USSD code or check your plan details in the BSNL Selfcare app before assuming the service is free.

Which Activation Method Should You Use?

Common Problems and How to Fix Them

“Sorry, we lost connection to the server” in the app. This is a known, recurring complaint on the My BSNL Tunes app, usually tied to server load rather than your phone. Try the SMS or IVRS method instead if the app keeps failing. They hit a different backend and tend to be more reliable.

Song not activating after SMS. Double-check the song code. A wrong or outdated code is the most common cause. Fetch the current code again by texting the song name to 56799 rather than reusing an old one.

Caller tune stopped after recharge. If your validity lapsed or you switched to a plan without an active PRBT rental, the service pauses automatically. Reactivate with BT ACT to 56700 and re-select your song.

Charged after trying to deactivate. If deactivation lands after your renewal date has already passed, that cycle’s charge still applies. Always cancel a few days before renewal, not on the day of.

Myth vs Fact

Myth: BSNL caller tune only works on mobile numbers. Fact: It’s also available on eligible BSNL landline connections in supported exchange areas.

Myth: Once you subscribe, you’re stuck with the rental even if you never pick a song. Fact: You can deactivate any time via SMS, IVRS, or the web portal. You just won’t get a refund for the current cycle.

Myth: The My BSNL Tunes app and BSNL Selfcare app are the same thing. Fact: They’re different apps. My BSNL Tunes is dedicated to caller tunes; BSNL Selfcare handles recharges, bills, and plan management.

Conclusion

Activating a BSNL Caller Tune is quite simple once you know the right method. You can dial 56700, send an SMS, use the My BSNL Tunes app, or activate the service through the BSNL Selfcare web portal.

If you hear a tune you like on another BSNL number, you can also copy it by pressing 9 while the phone is ringing. BSNL also supports Name Tunes and caller tunes on eligible landline connections in supported exchange areas.

For most users, the 56700 IVRS method is the easiest option. SMS is useful if you already know the song code, while the app and web portal are better if you want to browse songs and manage different tunes.

Remember that BSNL Caller Tune is normally a paid service, with a monthly rental and additional song charges. Some qualifying Combo STV plans may include PRBT benefits.

If you no longer need the service, deactivate it before the next renewal to avoid another charge. You can use SMS, IVRS, or the web portal for this.

Frequently Asked Questions

We hope this guide helped you activate or manage your BSNL Caller Tune easily. For more useful BSNL guides, telecom updates, and practical technology tips, keep following Infobits.

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