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How Do You Fix the “SIM Not Provisioned” Error Message?

Have you ever received a “SIM not provisioned” message on your mobile phone?

Typically this happens when we replace our old sim with a new one. Let us discuss why this is happening and how we can sort it out.

Why Does the Error “SIM Not Provisioned” Occur?

This error message is displayed on your phone with an emergency call option. Exactly SIM is not provisioned meaning that the SIM is not active or could not be activated on a mobile network.

Here we explain why we get this message and how it can be fixed.

This is an indicator of SIM card errors. You can’t make any regular calls from your mobile phone at this time. Let us explore how to repair it.

As the title indicates, the SIM card is a Subscriber Identity Module. This means that it contains some important information to identify a subscriber’s account with a database of mobile network providers.

This SIM enables your mobile phone to be used on a mobile network and links your identity to the IMEI number of your mobile phone.

As mentioned above, the SIM is not provisioned meaning that there is an error with your SIM card and that it has to be corrected or replaced.

When a user’s SIM card is not registered on the network or fails to communicate with the network operator, this message is usually displayed.

Normally, you see this error message for different reasons,

  • Your SIM is suspended from the network.
  • You’re replacing the old SIM with a new one
  • You’re using a new mobile phone with a new SIM
  • The server of your mobile network provider is out of service
  • You misplaced the SIM in the SIM tray

There’s also a chance to get this error message, if you’re using a SIM lock on a phone, or another device.

When you are using a dual SIM phone, the error message will show the SIM card number for which the error is valid.

For example, you’ll get a message that “SIM 1 not provisioned” or “SIM 2  not provisioned ” like that.

Related: Why does a mobile blast?

How Do You Fix SIM Not Provisioned Error?

We can easily fix the issue by following the solutions described below.

1) SIM Card May Not Be Activated:

This is the first thing you need to check when you get an error message. Normally, a new SIM card will be activated within the specified time (varies from network to network).

If the SIM card is not provisioned (enabled) as per the time limit of the network provider, contact their customer service and ask them to activate it. Mostly, you won’t get an error message when the SIM card is activated.

2) Enable and Disable Airplane Mode:

If you confirm the SIM card is registered on the network but are still seeing the ‘SIM not provisioned’ error message, you can try this option.

Here, we should enable the Airplane mode for 30 seconds and then deactivate it.  It will reconnect your smartphone to your cellular provider and may clear the “SIM not provisioned” warning.

3) Restart Your Phone :

In most situations, you can fix the error by properly restarting your mobile phone. After restarting, wait a while to complete the boot process and the network identification process.

Then you can see the SIM is registered with the network and there may be no more error messages.

4) Properly Insert the SIM Card:

Sometimes positioning the SIM card in its tray may not be the proper way and it causes the malfunctioning of the SIM card. This may be due to improper linking of SIM plate contact with SIM tray connection points.

Solution for SIM not provisioned

For solving this issue first reinsert the SIM in the tray after cleaning its chip contacts phase. Also, ensure the correct orientation and seating of the SIM.

If all is fine, you no longer receive the “SIM not provisioned message”

5) Try the SIM card on Another Phone:

Using your SIM card with another phone is a common way to see if everything is in order. If you have an additional phone, you may use it to test your SIM card and ensure that it is functional.

Simply insert your existing SIM card into the second phone and attempt to make a call from it. If the call is successful, the SIM card is functional, and there is a problem with your first smartphone.

If the call does not go through, there is most likely a problem with the SIM card.

6) Network Operator’s Server Failure:

Sometimes the SIM card activation delay occurs due to a failure in the network operator’s server. If they agree on the server failure at their end, let them resolve it and your sim card will be activated on the successful running of the server.

7) Update the Android Carrier Services App

It’s also possible that the “SIM not provisioned” or “SIM not provisioned for voice” error was caused by an outdated or faulty Carrier Service app on your Android smartphone.

Your Android phone’s Carrier Service app is intended to make the connection between your phone and network provider as simple as possible.

If the carrier app fails, your phone may be unable to connect with your network provider. In that case, you must make certain that it is updated.

Here is how to update your phone’s Carrier Service app:

Open the Play Store.

Tap the profile icon in the top-right corner.

Choose My apps and games.

Locate Carrier Service in the list of updates, then hit the Update button to install the most recent version.

Reboot your smartphone and wait a few minutes to check whether the SIM-not-provisioned issue is gone.

8) Get a New SIM Card:

If all of these steps of fixing fail to activate the SIM and still you are getting the error message, we can assure you that it is the problem with the SIM card.

So it is better to ask the network provider to replace the SIM card with a new one.

Related: How to get a BSNL new SIM or BSNL Duplicate SIM card?

What Is the Meaning of “SIM Not Provisioned for Voice”?

For most instances, if your phone displays the error message “SIM not provisioned for voice,” it implies you can’t make voice calls.

The most typical cause is that your line has been disconnected from your operator service.

“SIM not provisioned for voice” errors are becoming more common. It is not prevalent on all devices, but it is commonly seen on Google Pixel smartphones. 

FAQ in ” SIM not provisioned ” Error

What does SIM not provisioned mean?

SIM has not been provisioned means that you have an inactive or dead SIM card in your mobile phone and it is not registered on the mobile network.

How do you fix SIM not provisioned errors?

This error occurs mainly due to the inactive or dead SIM. You can fix this error by following the different solutions.

This includes contacting the customer care of the network provider, restarting the phone, and properly inserting the SIM in the tray after cleaning it.

How to activate a SIM card?

It is a simple process and you must contact the network provider’s customer care number.

Just provide your mobile number. In some cases, they may ask for the IMEI number of your mobile phone. So keep it handy.

Once you provide the required information, the SIM card will be activated within a specified time which may vary from network to network.

Why is my SIM not provisioned?

This message is being sent to you primarily as a result of an inactive or dead SIM card. You can correct this error by attempting the various solutions described in this article.

This includes contacting the network provider’s customer service, restarting the phone, and properly inserting the SIM in the tray after cleaning it.

Hope this article is helpful to you. Please share the same with your friends and relatives.

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